Screening scam

May 18, 2020

Public Health England have alerted us to reports they have received this week of a possible scam.
Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.
The national position is: “These messages are not from the NHS Cervical Screening Programme. The Action Fraud Line has been contacted.”
All services should ensure that staff dealing with queries from general practices and the public:
are aware of the situation
handle any suspicious calls and concerns by:
reporting them according to local organisational policies
alerting the screening and immunisation team (SIT) and the screening quality assurance service (SQAS).