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Screening scam

May 18, 2020
  • Public Health England have alerted us to reports they have received this week of a possible scam.
  • Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.
  • The national position is: “These messages are not from the NHS Cervical Screening Programme. The Action Fraud Line has been contacted.”
  • All services should ensure that staff dealing with queries from general practices and the public:
  • are aware of the situation
  • handle any suspicious calls and concerns by:
  • reporting them according to local organisational policies
  • alerting the screening and immunisation team (SIT) and the screening quality assurance service (SQAS).
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