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News and Information

May 6, 2020
Support for Prepayment Energy Customers

Energy industry support for vulnerable customers during the Covid-19 outbreak The government’s emergency package with energy suppliers On 19th March 2020 the government agreed new emergency measures with the energy industry to protect the domestic energy supply vulnerable customers during the disruption caused by COVID-19. The measures include nominating a third party for credit top […]

April 27, 2020
Coronavirus Government Advice

Stay at home Only go outside for food, health reasons or work (but only if you cannot work from home) If you go out, stay 2 metres (6ft) away from other people at all times Wash your hands as soon as you get home Do not meet others, even friends or family. You can spread […]

April 24, 2020
Manchester Support

Manchester Community Response If you need help you can get it now by calling 0800 234 6123 We have set up a hub to support Manchester's most vulnerable people, and help them cope with the impacts of the coronavirus outbreak. We want to help you if you are: over the age of 70, are self isolating […]

April 24, 2020
Help - Mustard Tree

Food club If you’re and having to make impossible choices between paying a bill or putting a meal on the table, or simply struggling to make ends meet, Mustard Tree’s Food Club could help. Join Mustard Tree as a client and for just £2.50 you can purchase 10 items, including vegetables, fridge items, meat and […]

April 20, 2020
Covid-19 support for Victims of Domestic Abuse

What is domestic abuse? Domestic abuse is not always physical violence. It can also include, but is not limited to: coercive control and ‘gaslighting’ economic abuse online abuse verbal abuse emotional abuse sexual abuse What signs to look for If you believe that you or someone else could be a victim of domestic abuse, there […]

April 8, 2020
Easter Bank Holiday Weekend 10th to 13th April 2020

Reminder - Easter Bank Holiday weekend - Good Friday 10th April to Easter Monday 13th April. SHOUT TMO tenants who have emergency repairs during this period should ring the Northwards Call Centre 03000 123 123 number, (Emergency Repairs only). Please note that the actual SHOUT TMO office remains closed, however the Housing Manager is still […]

April 6, 2020
Feedline Information

Call Feedline on 0300 365 3101. The lines are open 24/7. Please read the graphic for details. Remember the minimum order is for 10 people

April 5, 2020
Waste and Recycling Service COVID 19 Service Impact

Frequently asked questions: Why are you suspending my brown bin collection? We are suspending brown bin collections for one week only. This is in response to feedback from residents, who asked for one extra collection of their green bin - we will provide this from Monday 6th April. In order to provide this we will […]

March 18, 2020
Advice on the Coronavirus

Symptoms The most common symptoms of coronavirus (COVID-19) are recent onset of: new continuous cough and/or high temperature For most people, coronavirus (COVID-19) will be a mild infection if you have symptoms of coronavirus infection (COVID-19), however mild, do not leave your home for 7 days from when your symptoms started. (See ending isolation section below for […]

February 5, 2020

The SHOUT AGM meeting is to be held on Thursday, 20 February 2020 from 18:30-19:00

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